One of the most commonly asked questions is: “Do you tip Uber drivers?”. The answer is not quite as simple as a yes or a no! There are a number of factors that go into making this decision, including Uber policy and also the tipping culture in the city or country where you are riding Uber.
So do you tip Uber drivers? The first answer comes from the ride-hailing company’s own website:
You don’t need cash when you ride with Uber. Once you arrive at your destination, your fare is automatically charged to your credit card on file — there’s no need to tip.
This is a big factor in Uber’s success — passengers love the convenience of hailing a ride on their mobile phones and never having to open their wallets or calculate a gratuity.
In interviews, several Uber drivers said tips were rare — offered by between 1 percent to 5 percent of their riders. Their counterparts at Lyft, whose app allows passengers to add an electronic tip, said they received tips 20 percent to 50 percent of the time.
Many passengers take Uber’s guidance at face value. But there is some confusion, with others saying they had been told by friends or seen marketing from the company that “the tip is included.” Past claims by Uber that tips are included in the fare are the subject of two class-action lawsuits.
For the record: Uber says it isn’t a violation of its rules for drivers to accept tips.
So it seems like the answer to the question: do I need to tip the Uber driver, or do you tip Uber drivers, is up to you, the passenger! Uber does not mandate a tip, and drivers do not drive expecting a tip. However, if you feel like you received exceptional service from your Uber driver, or you feel like what they did was above and beyond, then it is certainly not illegal or impermissible to offer your Uber driver a tip!