Since Uber wheelchair accessible vehicles relaunched in April, uberACCESS has been proud to become a member of the Portland community—serving over 80,000 Portland area riders. As part of Uber Portland’s commitment to making sure all Portlanders have access to safe, reliable rides, Uber is expanding Uber Wheelchair Accessible Vehicle (WAV) reliability. Here’s how: Uber Portland is launching 24-hour uberWAV: 24-hour wheelchair accessible service in Portland through their uberACCESS platform. Uber is partnering with Peer-to-Peer WAV drivers (with those rides also available on the uberACCESS platform)—so that more Portlanders can get a Wheelchair Accessible Vehicle when they need it, and more driver-partners can use their personal WAV vehicles to make an income. To help Uber guarantee there are more WAV vehicles on the road, they have expanded their existing partnership with First Transit, who will help provide WAV service around the clock in the Portland area. Uber Portland has also worked to onboard driver-partners who already own WAV vehicles, and are proud that through this effort the number of available WAV hours has doubled since July. WAV driver-partners meet a series of training and vehicle requirements that go beyond the standard onboarding process. This includes: A vehicle inspection with Performance Mobility, a world-class certification specialist to ensure vehicles meet ADA requirements. A rigorous training program — designed and taught by Ride Connection — consisting of a 4-hour online training course, followed by a 3 hour in-person wheelchair securement class. It will take a community working together to solve the complex issue of accessibility. Uber wheelchair accessible cars are just one part of that solution, and Uber Portland is committed to devoting time and resources to help increase accessibility. Remember that WAV connects riders in wheelchairs with licensed paratransit drivers and curb-to-curb service vehicles that are equipped with ramps or lifts. UberWAV was developed after working closely with leaders in the accessibility community to improve the Uber app and experience.
For more information about Uber wheelchair accessible vehicles in Portland, read the Uber Oregon blog here.
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